Knowledge Management business and economy Essay

Knowledge Management business and economy - Essay Example Users can view information in a context they understand, providing a more efficient and intuitive way to communicate. To achieve this kind of enterprise-wide information integration, companies need to describe and share, in a common way, the data in their disparate data sources. This should include the business description associated with the information asset, as well as location, connection details, data type details, and the information's relationship with other resources. Sharing this information leads to an increased visibility of information across an enterprise, shorter development times, and reduced operational costs as the organization can discover and eliminate redundant information sources. The author explored in this paper how metadata repositories and data mining are used in knowledge management and how Metadata and Data Mining Management streamline the application development process by reducing the development, deployment, and maintenance costs. This is made possible by the use of Metadata Repositories and Data Mining for logical, physical, and process aspects of the application environment, when tracking versions of the code and documenting all aspects of the application development life cycle. According to Brackett (2000), by providing a complete, integrated view of the development environment, Metadata helps identify redundant processes and applications, thereby reducing duplicated efforts. Developers can share and reuse existing objects such as data structures, programs, model definitions, and more. In addition, enterprise impact analysis greatly reduces the analysis and maintenance phase of the development life cycle. In his paper, English (1999), stressed that "to achieve enterprise-wide information integration, companies need to describe and share, in a common way, the data in their different data sources. This should include the business description associated with the information asset, as well as its location, connection details, data type details, and the information's relationship with other resources. Sharing this information leads to an increased visibility across an enterprise, shorter development times, reduced operational costs as redundant information sources are identified and eliminated, and improved data quality as organizations begin to reuse approved information. The best way to manage and share this information is through a centralized Enterprise Repository that drives the connections between data, process, and applications, enforces standards, and is available to all employees". The need for a Metadata Repository is recognized when the number of applications in an organization increases and the time to design these applications decreases. However, most often they focus primarily on implementing a tool and neglect the Metadata Management aspect. This results in a Repository that is easily accessible, but not often used because the information lacks

Law of Trusts Essay Example | Topics and Well Written Essays - 2000 words

Law of Trusts - Essay Example her well-disposed persons, some for the relief of aged and poor persons, some for the maintenance of sick and maimed soldiers and mariners, schools of learning, free schools and scholars in universities, some for repair of bridges, ports, causeways, churches, sea-banks and highways, some for education and preferment of orphans, some for or towards relief or maintenance of houses of correction, some for marriages of poor maids, some for aid and help of young tradesmen, which lands, goods (and) money have not been employed according to the charitable intent of the givers and founders thereof, by reason of frauds, breach of trust and negligence in those that should pay (and) deliver same.† "Charity in its legal sense comprises four principal divisions: trusts for the relief of poverty, trust for the advancement of education, trusts for the advancement of religion, and trusts for other purposes beneficial to the community, not falling under any of the preceding heads." In this essay, I would like to establish that the concepts of charities is still very much relevant to our present society as the four heads mentioned in the Pemsel case is still very much relevant to the present times. In some countries that adopted the preamble3, they expand the law to include such other groups and entities, which may need the assistance afforded by the Statutes. However, the Statutes of Charitable Uses is self-limiting and there is need to expand the coverage thereof in response to modern times. Thus, the concept of Charities evolved into the new Charities Bill. In order to understand better this evolution of the application of the law, let us look at the four areas covered by the Elizabethan law and see how this concepts have evolved over time4 and how our case law affected the evolution thereof. Relief of poverty is one of the noblest tasks of mankind to help each other. Under the Elizabethan law, there were two forms of relief, which was set up, one is the outdoor relief5 and

JUDICIAL ACTIVISM BY EUROPEAN COURT OF JUSTICE Essay

JUDICIAL ACTIVISM BY EUROPEAN COURT OF JUSTICE - Essay Example In case of ambiguities in the text of the Treaties, ECJ has to employ its creative talents so as to accomplish an acceptable elucidation and application of Community law. ECJ has filled in the gaps and removed the imprecision in the provinces of Community law thereby removing the barrier of restricted jurisdiction and is able to develop its authority and role. The main aim of this research essay will be analysing in detail the activist strategy of the ECJ which appears to have initiated some courageous and bold efforts to establish a constitutional cornerstone for the EU2. â€Å"What is Judicial Activism?† Judicial activism connotes to the keenness of the courts to establish public policy if a State, and its political institutions is reluctant to do the same or may not in a position to execute the same. In real parlance, it can be called as the shifting of judicial decision making privileges from the administrative and legislative process to the courts. It is a well known fact that judicial activism at ECJ refers the political consequences of the policy preferences employed by the Court in its elucidation or interpretation role. Judicial activism may compel a court to function as legislators, or it can be referred as ‘judicialisation of politics3’. There is a need for judicial activism in EU as the language of the Treaty is not supportive and so the Courts require to establish some cannons so as to fill in a â€Å"procedural hole.† Language and Interpretation of EU Law It is to be observed that EC law cannot be comprehended without recognising its multilingual personality into account. While applying or interpreting Community laws, the peril of swerving meanings between various versions and the equal legitimacy of all language versions of community provisions. As there are about 23 working and authentic languages employed in the EU institutions, there is enormous strain on the EU’s translating services. Further, it is to be obs erved that daily application and interpretation of Community regulations actually occurs in various and different tribunals and courts of the Member States. ECJ employed teleological approach in cases where intellectual property is involved even when its relevance contravenes the precise and explicit factual meaning of clearly expressed words as it held in the case Davidoff & Cie SA v Gofkid Ltd4. General Activism As early as in 1963, in Van Gend en Loos5 case, it was held by ECJ that cannons of the Treaty could have a direct impact. Thus, the direct effect offers an individual citizen right to sue national government in their own national courts for not willing to implement the treaty6. In this case, the Court viewed that the Treaty is not an agreement and it more than that which establishes mutual responsibilities between the Contracting States, besides, the Community establishes a new legal setup of international law for the advantage of which the States have restricted their aut onomous authority, despite within the restricted grounds. In the above case, ECJ created the doctrine of direct effect thereby restricting national courts from proclaiming the illogicalness of Community law. In Foto-Frost7 case, ECJ viewed that national courts do not have authority to invalidate the community law even though it is having such authority. In Costa v ENEL8, it was held by ECJ that EC law has primacy over the national laws. In this case, ECJ supremacy doctrine was established ,which connote that State transfers of legal authority were irrevocable and imposes a long -lasting restriction on sovereign

Law of Trusts Essay Example | Topics and Well Written Essays - 2000 words

Law of Trusts - Essay Example her well-disposed persons, some for the relief of aged and poor persons, some for the maintenance of sick and maimed soldiers and mariners, schools of learning, free schools and scholars in universities, some for repair of bridges, ports, causeways, churches, sea-banks and highways, some for education and preferment of orphans, some for or towards relief or maintenance of houses of correction, some for marriages of poor maids, some for aid and help of young tradesmen, which lands, goods (and) money have not been employed according to the charitable intent of the givers and founders thereof, by reason of frauds, breach of trust and negligence in those that should pay (and) deliver same.† "Charity in its legal sense comprises four principal divisions: trusts for the relief of poverty, trust for the advancement of education, trusts for the advancement of religion, and trusts for other purposes beneficial to the community, not falling under any of the preceding heads." In this essay, I would like to establish that the concepts of charities is still very much relevant to our present society as the four heads mentioned in the Pemsel case is still very much relevant to the present times. In some countries that adopted the preamble3, they expand the law to include such other groups and entities, which may need the assistance afforded by the Statutes. However, the Statutes of Charitable Uses is self-limiting and there is need to expand the coverage thereof in response to modern times. Thus, the concept of Charities evolved into the new Charities Bill. In order to understand better this evolution of the application of the law, let us look at the four areas covered by the Elizabethan law and see how this concepts have evolved over time4 and how our case law affected the evolution thereof. Relief of poverty is one of the noblest tasks of mankind to help each other. Under the Elizabethan law, there were two forms of relief, which was set up, one is the outdoor relief5 and

Politics of Development Research Paper Example | Topics and Well Written Essays - 4250 words

Politics of Development - Research Paper Example This research will begin with the statement that improvement comes in terms of services offered, facilities available in a country for public use and the kind or level of production in the industries of that country. Development of this kind could be termed as economic improvement or growth. Development, especially economic development associates itself with the kind of life people of a particular nation or state lead long and healthy lives. This is where access to the necessary resources that guarantee a civilized standard of living is possible and practical. On the other hand, development revolves around the empowerment where people of a particular nation control their live through finding solutions to their demands and problems. This reflects on the availability of necessities to the nationals of a given nation. In other terms, development is the upward movement of social systems, which include economic and non-economic factors. Development works in a way that creates social, econ omic and political frameworks that are able to stimulate growth in the said area of development. Development fosters easy access to resources, through transformation, or modification of the available facilities to suit the needs of individuals or the nation as a whole. Development of any kind has its own failures and successes associated with it. The various examples of political; development range from good governance that results to better lives through laid down frameworks that ensure provision of the basic necessities in a better and appropriate way. However, the success of economic development is when there is growth in economic sectors where more businesses flourish and production processes yield products with good quality and can be availed to the market at moderate or fare prices. On the other hand, the failures of economic development may result to high rates of inflation, unemployment and high living standards that a country may experience. Economic development has a direc t impact on the lives of people in a country and it affects almost all activities carried out in a country. This is because, the areas of there economy like the lending of money form banks would highly be affected by economic growth, where more people may be encouraged to borrow money or production processes may seem favored by the availability of raw materials at low prices. Improved living standards would be indicators of economic growth. Thus, economic development is more fundamental and appropriate bin understanding what it means by development as the whole world focuses on economic development in various ways. Many countries engage in economic development strategies to improve living standards of people within the countries. Every country has its own history on how it deals with economic matters (Shane 2005). Economic Development in America America was discovered in the year fourteen ninety-two by Christoph Kolumbus, where the first settlers came from Europe and precisely Engla nd. After the arrival of the English people, they began to build colonies that resulted into new cities. In early sixteen nineteen tobacco industry establishment meant that labor force was required and as a result, slaves from Netherlands had to work on the new established tobacco industry plantation and factory. The Americans started fighting and becoming rebellious to the British minority after the Britons formulated unfavorable economic regulations. In the late seventeen seventies, the Americans overpowered the British forces and as a result, the then British King honored a peace agreement signing that granted the Americans independence and George Washington became the first president. Due to his interest in economic affairs, slavery influenced the history of America during his time. Slavery ended with the civil war after Abraham Lincoln who was against became the next American president by

Palm Beach Community College Environmental Sustainability Essay Example for Free

Palm Beach Community College Environmental Sustainability Essay One of the biggest issues nowadays is environmental sustainability. Sustainability came from the root word ‘sustain’. â€Å"To sustain means to support, bear the weight of, to keep going and to keep alive† (Petry 2). In College Reading 4, Cheryl Benz and Cynthia Shuemann defined environmental sustainability as: â€Å"the ability of the environment to function indefinitely without going into a decline from the stresses imposed by human society on natural systems (such as soil, water, and air) that maintain life† (129). Here is another definition of environmental sustainability by Kelsey and Becker: â€Å"The general concept of ‘environmental sustainability’ refers to the necessary balance between human wants and needs and the capacity of the natural systems of the earth† (31). As stated in the website of Environmental Protection Agency, the term â€Å"sustainability† was first used in 1987 when World Commission on Environment and Development report: Our Common Future was published. The concept of sustainability is still in used nowadays and it is of great help for the human race. The whole world is currently experiencing one of the most serious problems regarding the environment which is global warming. We, the human beings are taking for granted the world we are living in. Instead of protecting the world from degradation, we serve as the agents of world’s deterioration through our selfish activities and behaviors. Pollution, fast population growth, non-conservation of energy and exploitation of natural sources are some of the human activities that cause environmental problems. Here now comes the issue on environmental sustainability. Can we still say that the environment is capable of sustaining or giving the needs of the present generation as well as the needs of the future generation? Environmental science and the concept of environmental sustainability can be used to help the nations, organizations or even the single individuals in resolving the problems we are facing right now. In opening the minds of individuals about the environmental issues and sustainability, higher education can be used as medium or means. Higher education specifically college level can be used in making the individuals, especially the youth, aware of the environmental degradation the earth is experiencing right now. The universities are one of the best channels in providing the individuals with knowledge and awareness about sustainable development. What is sustainable development? According to Environmental Protection Agency, sustainable development is defined as development that meets the needs of the present without compromising the ability of future generations to meet their own needs. Sustainable development is very beneficial not only to the environment but also to economic growth, technological advancement and improvement of quality of life. According to Roger Petry, the university plays as a key contributor to sustainable development. The following are the reasons why Petry considers the university as mediator for sustainable development: a) The university can contribute breadth of knowledge, particularly of human and ecological systems; (b) it has the capacity to integrate knowledge regarding ecological, economic, and social issues, including local knowledge; (c) it has the capacity for global and local sharing of knowledge; (d) it provides knowledge to the poor and marginalized groups; (e) it has the capacity for long-term research; (f) it has academic freedom and institutional autonomy and (g) it is subjected to public accountabilities. 11) In order for higher education to become more sustainable, national and international sustainability declarations were developed. The sustainability declarations for higher education, which are stated according to chronological orders, are as follow: The Stockholm Declaration on the Human Environment (1972), Tbilisi Declaration (1977), University Presidents for a Sustainable Future: The Talloires Declaration (1990), The Halifax Declaration (1991), Report of the United Nations Conference on Environment and Development Chapter 36: Promoting Education, Public Awareness and Training (1992), Ninth International Association of Universities Round Table: The Kyoto Declaration (1993), Association of Commonwealth Universities Fifteenth Quinquennial Conference: Swansea Declaration (1993), CRE Copernicus Charter (1994) and International Conference on Environment and Society – Education and Public Awareness for Sustainability: Declaration of Thessaloniki (1997) (Wright 1). The Stockholm Declaration of 1972 was the first declaration ever made for the sustainability of higher education. Its focus is on the relationship of humanity and environment. The declaration failed to protect the right of natures and it is clearly centered on human (Wright 2). The Tibilisi Declaration was created during the conference by United Nations Educational, Scientific and Cultural Organization (UNESCO) and the United Nations Environment Program (UNEP) on 1977. The Tbilisi Conference echoed the sentiments of the Stockholm Declaration by stating that environmental education should be provided to people of all ages, all levels of academic aptitude and must be delivered in both formal and non formal environments. † (Wright 2) â€Å"The Talloires Declaration was the first statement made by university administrators of a commitment to sustainability in higher education. It stated that university heads must provide leadership and support to mobilize internal and external resources so that their institutions respond to this urgent challenge. † (Wright 2-3) The Kyoto Declaration of 1990 was created during the Ninth International Association of Universities Round Table with the attendance of 90 international university leaders. Agenda 21 and the United Nations Commission on Environment and Development Conference in Rio de Janeiro are two important conferences in environmental sustainability and biodiversity. The Kyoto Declaration is closely related to these two significant conferences (Wright 5). Almost 400 universities from 47 countries attended the ratification of the Swansea Declaration. One of its important contributions is the prioritization of the third world or the less developed countries. The wealthy countries must support those less developed countries regarding sustainable development among universities (Wright 5-6). The Thessaloniki Declaration of 1997 was ratified during the UNESCO Conference on Environment and Society: Education and Public Awareness For Sustainability that was held in Thessaloniki, Greece. The declaration argued that the concept of environmental sustainability must be clearly linked with poverty, population, food security, democracy, human rights, peace and health and a respect for traditional cultural and ecological knowledge. † (Wright 7) Palm Beach Community College is one of those universities that includes sustainability in their curriculum. â€Å"Palm Beach Community College is committed to providing the best educational opportunity for our current students while ensuring that the same opportunity for success is available to our future students as well. Therefore our entire educational organization has dedicated itself to focusing on improving the three areas of sustainability on our campuses and in our community: environmental protection, economic growth and social responsibility. (Palm Beach Community College Sustainability) The above passage is the mission statement of Palm Beach Community College as stated in their website. Palm Beach Community College promotes environmental sustainability by teaching their students about it. They also enhance the awareness of their students regarding sustainability. Palm Beach Community College is a very good example on how higher education can promote sustainability. Palm Beach Community College has many activities that practice sustainable development not only for their students but also for the whole community. Palm Beach Community College is indeed a very great model for promoting sustainability. A good example for this is the use of green buildings in their university. Green buildings are buildings made of materials that are environment friendly. They also made renovations of existing buildings in order to attain greater sustainability (Building and Renovation). Also through energy conservation, sustainability is attained. In order to conserve energy, the lighting in the campus is composed of bulbs that consume less energy. Air conditioning consumes large amount of energy. In order to lessen energy consumption, the university introduced technological innovations to their air conditioners and also the university implemented the greater temperature in their classrooms (Energy Management). Palm Beach Community College also improves their landscaping and grounds. Improvement on landscape and grounds that were mentioned in the website are reducing pesticide use, planting native vegetation, minimizing lawn space, removing pavement, or designing wildlife habitat areas. These activities not only promote environmental sustainability but also display aesthetic value of the campus (Grounds / Landscaping). Palm Beach Community College believes that wildlife must be saved so that the next generation will be able to see those endangered species. One good example of wildlife conservation is the protection of owls inside the campus. The owls give the campus with lesser rodent population in return (Wildlife). Services in Palm Beach Community also prop up environmental sustainability. They encourage their students to eat foods from plants like vegetables and fruits. They also discourage students to use non-environment friendly packaging of food like Styrofoam and plastics (Food Service). Green Cleaning is an approach to janitorial services that offers better environmental performance and improved worker health and safety, while retaining the same sanitation quality as traditional, more chemical-intensive methods. † (Housekeeping) The university also pushes the use of environment-friendly cleaning products. Recycling is the best way for waste management. All wastes that can be still used must be reused or recycled in order to lessen the wastes that are being thrown away. By this, pollution can be avoided (Waste Management). Sustainable procurement involves making conscious purchasing choices to conserve resources, mitigate pollution and waste, and promote a healthy economy. † (Procurement) Toxic chemicals and substances are used in printing but Palm Beach Community College promotes another way of printing which is ‘green printing’. The university encourages their students to use recycled papers, double-sided printing, and soy-based inks that are not toxic and less harmful in the environment (Printing). â€Å"PBCC defines service-learning as a teaching method that increases student engagement and success through community involvement to apply theories or skills being taught in a course. (Service Learning) Through service learning, the students are exposed to real life social issues and by that the students can learn how to apply sustainability in order to improve the environment, economy and quality of life. PBCC encourages students to join Ecology clubs in order for them to join co-curricular activities regarding the environment. â€Å"Palm Beach Community College offers students the opportunity to become actively involved with award winning clubs and organizations, by promoting the development of leadership skills, challenging special interests and encouraging interaction with other students. † (Mission Statement Student Clubs Organizations at the Boca Raton Campus) Some of the events sponsored by Palm Beach Community College are Earth Day, Coastal Cleanup, Transportation transformation and Green Expo. These events are very important to the environment since it is when environmental sustainability is practiced. It is also a very good time for PBCC to educate other people about sustainable development of the environment. As an individual, what can we do to our environment? Palm Beach Community College suggests some ways that we can do for the welfare of the environment. Some of these ways are conservation of energy and water, waste management at home and at work and living a ‘green’ lifestyle (What Can I Do). Not only the youth and the adults can serve as stewards of environmental rehabilitation, the kids can also help. Palm Beach Community College offers activities for kids that can enhance their awareness on environmental sustainability and at the same time they are enjoying and learning. Some of these activities are Gorilla in the green house, Fish in the lake and National geographic kids (Green for Kids). Smoke emission and the use of non-renewable resources like fossil fuels are some of the problems that are being encountered in transportation. Since transportation is a necessity inside the campus, Palm Beach Community College implements ways and means in minimizing environmental degradation due to waste by-products of transport vehicles. Alternative fuels, such as ethanol and electricity, carpooling incentives, increased bike accessibility, and other solutions are being explored on campuses across the country and as a result, these campuses are saving money, reducing carbon dioxide emissions, decreasing water runoff, and realizing myriad other benefits. † (Transportation) In the world we are living right now, we can say that the environment is not that sustainable and it has now less capacity to support life. The people nowadays are destroying the nature that God had given us. It is not only the environment that we are not taking care of but also the lives of the future generations. We are leaving then but problems on environment and low quality of life. What we need right now are stewards of environments who will restore its beauty and sustainability. Through higher education, agents of environmental sustainability were being created. One example of the universities that produces individuals that are concerned to the environment is the Palm Beach Community College. It not only opens the eyes of students on current issues regarding the environment but it also brings-up the awareness and sense of responsibilities of students. By that, environmental sustainability is attained. Also, in our own little ways we can bring back what we have lost. If only each and every individual will help on the restoration of the environment, attaining sustainability will be faster.

characteristics of Thailand

characteristics of Thailand Culture has long been a topic of interest in the academic world and has been written extensively on by many sociologists and ethnographers. As individuals from different countries have their own cultural norms and values, there are bound to be some cultural conflicts that occur when people with different cultural background interact with one another. Thailand has long been regarded as one of the most attractive markets in Asia for foreign direct investments (FDI) due to its many advantages such as its infrastructure, strategic location, FDI policies, government support, etc. (Thailand BOI, 2009). Although there are literatures on about the Thai culture and suggestions, particularly to Westerners, about how to adapt to this unique country, little remains said about how foreign workers as a whole can adapt to the Thai working environment. In attempt to shed some light on the matter, the author shall combine data from past researches about how Westerners should react to the Thai culture, along with more literature that explain the Thai society in more specific details. Lastly, the author shall discuss and analyze his interview data set taken from foreign workers in Company X and present a conclusion. As this paper’s focus revolves around the field of culture, a common understanding about what the word actually entails should first be established. Some examples of definitions have been made by a number of anthropologists. However, selecting from the most popular definitions, the following best describes the meaning of this important concept: Triandis (1994) views culture as interplay of sameness and differences; whereby all cultures are simultaneously very similar and very different. Furthermore, he perceives that as human beings, people share many commonalties and universals, but as groups of people or societies, we exhibit many differences Triandis (1994). However, the author feels that Ogbu (1988) best defines the concept of culture, as he explains, â€Å"[It is] a way of life shared by members of a population, and that it is the social, technoeconomic, and psychological adaptation worked out in the course of a people’s history. Culture includes customs or institutionalized public behaviors, as well as thoughts and emotions that accompany and support those public behaviors. It includes artifacts-things people make or have made that have symbolic meaning. Particularly important is that the definition of culture includes people’s economic, political, religious, and social institutions – the imperatives of culture. These imperatives form a recognizable pattern requiring competencies that guide the behaviors of members of the culture fairly predictably.† (p.11). For foreign workers to enter into Thailand, it would be inevitable that they will come across cross cultural challenges and some culture shock. Culture can have effect on what may seem to be the simplest things in life, such as meetings, greeting, perception of time; but what may seem to be normal to Thais may not be as familiar to foreign workers. This subject is indeed, and has been for a long time, difficult to identify and analyze effectively, as one can dig deeper and deeper into the academic findings and come up with such a variety of opinions and analysis that has to do with culture and its effect in the business world. In this case the author shall choose to focus on the Thai culture, and attempt to aid and produce further explanation to foreign workers wishing to come to Thailand in order for them to be able to better adapt to the Thai working environment. The term culture shock, which was first popularized by Kalvero Oberg (1960), portrays to the feeling of anxiety and disorientation that people experience when living in another country and culture. In explaining this phenomenon, Jandt (1998) shows 4 stages of culture shock: Initial Euphoria: Everything seeming new and exciting. Irritation and hostility: All the focus at this stage is on the differences between one’s own home culture and the new culture that they are experiencing. Gradual adjustment: When one becomes more accustomed and more comfortable in the new culture. In other words, things become more predictable and there are less unpleasant surprises. Adaptation: The person has fully adjusted and can function in both their own culture and the culture they are currently living in. The first and second stages of culture shock have some correlations with companies that decide to expand their operations abroad, as each company must overcome cross-cultural boundaries – named â€Å"psychic distance† according to Johanson and Vahlne (1977). However, instead of companies, this paper wishes to look at human individuals who wish to work abroad in Thailand. Psychic distance has been defined as factors preventing or disturbing the flow of information between potential and actual suppliers and customers, in which examples are differences in language, education, business practices, culture, and industrial development Johanson and Vahlne (1977) (p.24). The connection between psychic distance and knowledge within a firm is that a firm’s mangers will tend to be more comfortable towards country markets that they can get to know most easily. Thus, they will avoid countries that are more difficult to get to know – the bigger the perceived psychic distance, the less likely a company will expand into that territory (Brewer 2007). Johanson and Vahlne (1977) and Brewer’s (2007) are analysis about companies entering new markets, but their notions are still applicable in the sense of foreign workers living and working in Thailand. Much of the problem of culture shock stems from the lack of understanding within a particular country. The more difference that is perceived between the Thai culture and the foreign worker, the more psychic distance he or she would tend to feel against the Thai people. This would inevitably lead to the feeling of isolation, loneliness, or even hostility perceived in stage two of Jandt’s (1998) culture shock phases. If the foreign worker is not integrated into the Thai organizational community, then any work that must be done together with Thai workers and foreign workers will not be at its most productive stage, as the best output comes when there is group cohesion and good synergy. The aim of the research is to help foreign workers in Thailand better understand Thai culture and lessen the third stage of culture shock, along with promoting a smoother transition and adaptation to the Thai working environment and working better with Thais. By understanding more about the Thai working environment, along with the norms and unique culture, foreign workers can be better suited and prepared to adjust themselves to a new working environment, and lessen the chances of any conflicts occurring in the Thai work place. 2. Literature Review 2.1 Barriers to effectively adjust to a national culture One main problem that prohibits understanding of another culture is an ethnocentric orientation, which is using one’s culture as the standard for judging other cultures (Cavusgil et al, 2008, p.128). As most people have been brought up in a single-world culture, they cannot help but have a one-sided view of the world – which is a result of an ethnocentric view that believes that one’s own race, religion, or ethic group is somehow better or superior than other cultures (Cavusgil et al, 2008). Therefore, in order to overcome this cross cultural barrier, foreign workers are suggested to have a Polycentric orientation, which is a host-country’s mindset where one has developed a great affinity with the country in which one is in – or the best option having a Geocentric orientation, which a global mindset where a person is able to understand any culture in the world and combines an openness and awareness to other cultures (Cavusgil et al, 2008). Understanding a new culture – in this case Thailand – essentially requires effort from the foreign workers if they wish to get a better grasp and understanding of the Thai culture. However, doing so may be easier said than done. Although in this paper we shall be focusing on foreign workers, some aspects that may help expatriates adjusting to Thailand may have some relations to what other foreign workers may have to deal with. Barsoux et al. (2002) states that the â€Å"interaction adjustment† is the most difficult for expatriates because it requires them to learn the host country’s behavior patterns and their ways of communication, along with how varieties of relationships are handled – which differs depending on the country, but, nonetheless, also applies to the situation of foreign workers coming to Thailand. This task would be particularly hard to achieve if the expatriate does not speak the local language, as the only way to fully understand a particular culture is through its language (Valdes, 1987). 2.2 Hofstedes Dimensions of Culture Geert Hofstede, a Dutch cultural anthropologist, has been considered to be one of the most acclaimed academic writers who throughout the years has been cited numerously in the field of cultural studies. Through a statistical analysis of questionnaire data sets conducted with several hundred IBM employees from 53 countries, he was able to discover a pattern that indicated national cultural differences and similarities among his subjects; and how such characteristics can be generalized and grouped together to graph different human behaviors and motives – best known as Hofstede’s theory of cultural dimensions. In a preliminary attempt to conceptualize the Thai culture and put it in writing, the author shall initially start with the findings of Hofstede and how he has identified his initial four cultural dimensions that explain each country’s national culture – in this case, Thailand. In doing so, it should help the reader slowly build up an understanding of the overall picture of different aspects of the Thai culture, which would later be complimented with more detailed explanations. Check again if the ranking of the data is from Hofstede 2005 or earlier Although still important, it should be noted that Hofstede’s research can only be used as a general guide to the understanding of the Thai culture. His research does not provide sufficient understanding on how to manage a multicultural organization or gain a deeper comprehension of any particular culture. Therefore, extra literature relating to Thailand and its people shall be integrated into the review of Hofstede’s theory in order to fill in more gaps and further explain some of the more specific characteristics of the Thai society. In his most recent book, co-authored with his son, Hofstede and Hofstede (2005) explain the cultural dimensions (see appendix for Thailand’s cultural rankings) as follows: 2.2.1. Power Distance (PD) High PD countries tend to exhibit a tall hierarchy in their organizations with large differences in salary and status. Subordinates highly respect their bosses and do what they are told. Inequality is expected, and may even be desired in some cases. An example given by McCann and Giles (2007) shows that young workers in an organization perceive their interactions with older workers to be more problematic compared to their interaction with their peers, as the older workers were seen as more â€Å"non-accommodative† and superior – making them feel obligated to be more polite and respectfully avoidant in their communication tactics (e.g. holding back their opinions). Moreover, in such scenarios communication is almost always one way (top to bottom), and the manager is always expected to know more than his subordinates; input or feedback from subordinates is seldom practiced and may in fact be seen as somewhat impolite or disloyal (Javidan House, 2001). As Thailand is ranked as a High PD country, the status differences are often large (Sriussadaporn and Jablin, 1999) compared to Low PD countries that have a flatter hierarchy system, in which subordinates and supervisors are viewed as closer together and more interchangeable, but not identical (Hofstede and Hofstede, 2005). 2.2.2. Individualism vs. Collectivism Thailand is characterized as a collectivist country in which people belong to a strong cohesive group that they believe will protect them in return for their loyalty to the group (Hofstede and Hofstede, 2005). This type of patronage, or kinship, system is based on relationships between people that revolve around favors and reciprocity that give great importance to kindness and sincerity, in which personal links and family connections are valued to be of extreme importance (Holmes and Tangtongtavy, 1995). Collectivism can also be seen in the Thai people’s belief of social harmony where everyone is always consciously, or even unconsciously, making the effort to avoid any personal conflict with others (Nakata and Dhiravgin 1989; Sriussadaporn and Jablin, 1999; Knutson et al., 2003), which also fosters and supports the concept of â€Å"kreng jai† – later explained. In his research, Hall (1976) made a distinction that characterized cultures to be either â€Å"low context† or â€Å"high context†. Low-context cultures rely heavily on verbalization and emphasis on the delivery of verbal messages – expressing one’s self clearly, logically, and as convincingly as possible (Hall, 1976). In other words, Low-context cultures tend to value expertise and performance, and tend not to beat around the bush (Cavusgil et. al, 2008). High-context cultures, such as Thailand, are the opposite. They tend to focus on non-verbal messages and prefer indirect and polite face-saving style that emphasizes a mutual sense of care and respect for others (Cavusgil et. al, 2008, p.136). Interestingly Hall’s approach is very closely related to Hofstede’s individualism and collectivism cultural dimension, which has been further explained by Gudykunst and Ting-Toomey (1988) that cultures that have been labeled by Hall as â€Å"High-context† are considered to be â€Å"Collectivists† in Hofstede’s theory, and vice versa. Hence, Thailand is considered to be a High-context and a Collectivist culture. This may also help explain why it is difficult for Thai people to say â€Å"no† when one may feels disagreement or is unable to carry out an order. Moreover, as maintaining harmony is the center focus of a Collectivist culture (Hofstede and Hofstede, 2005), showing bad emotions such as frustratio n, impatience, frustration, anger, or irritation is seen as disrupting the social harmony and is considered relatively rude and offensive (Sriussadaporn and Jablin, 1999; Knutson et al., 2003). Also part of the characteristics of Thailand’s high-context (Hall 1976) and collective culture (Hofstede and Hofstede 2005), it was found that young people seldom speak up – which may have stemmed from childhood as students do not express their opinions in class as much because quietness is also considered a virtue in the Thai culture (Knutson et al., 2003), which is also the case with younger people not disagreeing with older people in organizations (Boode, 2005; McCann and Giles, 2007; Javidan and Dastmalchian, 2009) – further supporting Smutkupt and Barna’s (1976) findings that any doubts or contradictive thinking in one’s mind are very rarely communicated openly in the Thai culture. 2.2.3. Uncertainty Avoidance (UA) Broadly defined, people in High UA countries tend to be more emotional than other countries, and are more motivated by their â€Å"inner nervous energy† (Hofstede and Hofstede, 2005). As Thais are ranked as having high UA, one of the ways they reduce their uncertainty in everyday life communication is through their proper use of pronouns and postures to show respect, deference, politeness, and closeness towards others (Sriussadaporn and Jablin, 1999). This can also be seen through their use of silence to avoid uncertain confrontations with other people – especially with the more senior people (McCann and Giles, 2007). Moreover, as a result of this high UA ranking characteristic, Thais generally tend not to readily accept change and are relatively against taking risks (Swierczek and Ha, 2003). 2.2.4. Masculinity vs. Femininity Thailand has the lowest Masculinity ranking among the Asian countries, which indicates that they show a low level of assertiveness and competiveness compared to other countries in the region (Hofstede and Hofstede, 2005). Sriussadaporn and Jablin’s (1999) research shows this with their observation that Thais do not truly express their own opinions as much as they deserve to due to their non-dominant and non-assertive characteristics. This may have derived from or have some indications to their Collectivist and confrontation avoidance nature in the findings of McCann and Giles (2007) attributed to the complex Thai hierchical system and their expected respect for the older generation. 2.3 The Thai workplace environment Words that could describe the Thai management style and its working environment, or business culture, are the following: compromise, slow, centralized, seniority-based, relationship-based, conservative, and family-based (Adams and Vernon, 2004). These terms seem very much to stress the maintenance of harmony in the company – being non confrontational and accepting the differences of inequality. As stated earlier, Thailand is traditionally a high power distance country (Hofstede and Hofstede, 2005), which makes Thai society a segregated one with distinct unofficial class groupings and little chance for mobility across the class lines – also applying to the workplace environment (Komin, 1995; Lawler et al., 1995). Interestingly this type of class system in Thailand, is very much reflected in the organization and management of family-owned companies and enterprises according to Lawler et al. (1995). In other words, the need for a formal or set of rules in management may not be as high of a priority as the environment produced by the Thai social system has a great influence in defining the interaction between peer-to-peer and worker-to-worker in a company setting YES ACCORDING TO THE INTERVIEWS. In the largest firms in Thailand, family connections has served as a foundation for building international trading companies and has been a very important aspect of understanding the Thai working environment, which has been characterized by Isarangkun Na Ayuthaya and Taira (1977) as â€Å"management by entourage†. In other words, it conveys the concept of the importance of knowing the right people to get the job done and having connections in the right places. However, this concept becomes less manageable as a company grows and requires being more responsible for its accountabilities, more professional managers are needed – creating a hybrid of Westernized practices in a traditional Thai family enterprise (Lawler and Atmiyanandana, 2003). In the aspects of companies that are family enterprises, HRM practices are very much influenced by traditional Thai values and their social practices compared to the everyday management theory (Bertrand et. al., 2008). In other words, professional managers in the HRM filed are found to be very rare in family enterprises, even ad hoc, along with HR planning and the systematic analysis of employment issues are found to be virtually absent in such organizations (Lawler et al.,1989). So how are the employees controlled? The answer is through a complex hierarchical class system that has been deeply rooted within the Thai culture (Adams and Vernon, 2004). – also conveying that employees with lower positions react to people with higher managerial levels out of a sense of duty rather than according to the rules and regulations set by the company (Knutson et al., 2003). Moreover, this can be seen through the use of the complex Thai language between superiors and subordinates. EXPLAIN SOME OF THE IMPORTANT â€Å"JAI† WORDS: KRENG JAI, NAM JAI, SBAI JAI. This emphasizes on the importance of social harmony can be seen with the proper linguistic uses that must be used in everyday life when addressing people of different status (Knutson et. al., 2003). Where English has one word, â€Å"I†, as the first person pronoun, and one other, â€Å"you†, for the second person pronoun, Thai speakers must choose from up to 9 commonly used forms for the first person pronouns, 8 second person pronouns, and 5 third person pronouns (Iwasaki and Preeya, 2005). In addition to these variety of words, Cooke (1968) has listed up to 27 first-person pronouns, 22 second-person pronouns, and 8 third person pronouns, which include language used with royalties and specialized tems used by specific people (i.g. Buddhist monks have specific terms to address themselves and others). This would all depend on the politeness or closeness the speaker wishes to convey, and depending on the status of the other person who is involved in the conversation. Specific uses of language and conflict avoidance are some very specific characteristics of the Thai culture that conveys to the collectivism and high context society explained thus far. If, however, a disagreement should arise, Thais will look for indirect means for their resolution – usually through third parties or by â€Å"intense† private talks (Lasserre and Probert 1996; Lawler and Atmiyanandana, 2003). Kreng jai, is one of the most difficult concepts of the Thai cultures for foreigners to understand (especially for Westerners), which has been defined by Komin (1991) as, The concept of time in Thailand is somewhat more lenient than in other countries. Foreign workers have sometimes found this aspect of the Thai culture to be the hardest to adjust to – unless the foreign worker himself has the same attitude towards time. Mainly speaking, punctuality can at times be seen as unimportant when going out or having socials with friends. However, foreign workers have found that Thai are very punctual when it comes to meetings and appointments with their superior. 2.4 The Sapir-Whorf Hypothesis The notion that language and culture can be interlinked may not be obvious to us at first, as we, being native speakers, may not be conscious how we say things, and why we say it the way we do in our own languages. However, Jandt (2001) suggests that a person who has learned a second language, or has grown up speaking more than one language, may become aware of the different ways each language allows the speaker to describe and grasp the reality we live in. It is these different perceptions one has of reality that Jandt (2001) believes to be the same differences in culture – making the relationship between language and culture resembling mirrors to each other. This relates back to the Sapir-Whorf hypothesis that says cultural elements can be seen in a language’s vocabulary and grammar (Whorf, 1956). Harley (2001) supports the Sapir-Whorf hypothesis in that it shows how a culture’s or country’s language determines the structure of the speaker’s thought process. That is to say, language affects the way humans remember and the way people perceive the world. If a language has a rich vocabulary for certain notions and concepts, then it makes it easier to describe those ideas in that particular language (Whorf, 1956). Thus, ideas, notions, or things that are easily described in a language must be important to the culture (Jandt, 2001). The two main ideas comprising the Sapire-Whorf hypotheses starts with the first being linguistic determinism, which is the idea that the form and characteristics of our language determine the way in which we think, remember and perceive; and the second, linguistic relativism, which is t he idea that as different languages map onto the world in different ways, different languages will generate different cognitive structures (Harley, 2001, p.81). Although there are studies relating to the intricate nature of the Thai language (Komin 1991; Chantornvong, 1992; Komin, 1995; Knutson, 1994; Knutson et al., 2003), there has yet to be an establishment between the numerous words that contain â€Å"jai† (heart) and the way Thais think and perceive others. It can seem a bit daunting or even a tedious endeavor for a foreign worker to deal with such vicissitudes of the different nuances of the Thai culture. However, the most important aspect to bear in mind is the relationships that Thais hold so dear towards one another, and the mutual understanding one has towards the other person (Komin, 1995; Knutson et al., 2003). For Thais, the heart shows sincerity, and thus so many words are derived from it to express the different feelings one has. In order to test whether or not this may be true, the author has conducted and compiled data set from his interviewees. Moreover, having to express oneself in another language means learning to adopt someone else’s reference frame (Hofestede and Hofstede, 2005, p.328). In other words, by understanding and speaking the local language, one is better able to understand the national culture. With no knowledge of Thai, a foreign worker is likely to miss out on a lot of hidden nuances and subtleties of the Thai culture, and may result in being left as a relative outsider. One of the examples given by Hofestede and Hofstede (2005) is the subtleties of humor, which varies amongst different culture and is very specific sometimes to one culture.